Community Services


How does 988 

help Marylanders? 988 call specialists located at crisis call centers around Maryland can immediately provide phone-based support and connections to local resources. By directing cases to 988 when a behavioral health crisis (mental health and substance use) isn’t life threatening, the response provided by public services, such as law enforcement and EMS, can be reserved for situations in which lives are endangered.

Who can call 9-8-8? 

Anyone in need of assistance with behavioral health-related problems.   The Lifeline provides live crisis center phone services in English and Spanish and uses Language Line Solutions to provide translation services in over 240 additional languages for people who call 988. To connect with an interpreter, callers can call 988 and ask for one in English if they are able, or they can say the name of the language they need to prompt the crisis counselor to get an interpreter on the line.

211 Maryland is a simple, memorable phone number for Marylanders to connect with essential resources throughout the state. It’s a free and confidential service that gives individuals with unmet needs a one-stop access point instead of navigating through the sometimes-confusing maze of health and human service agency phone numbers, websites and community resources.

English and Spanish-speaking resources are available 24/7/365. Translation is available in 150+ languages.

Empathetic Information and Referral Specialists understand it can be challenging to navigate the sometimes-confusing maze of health and human resources. They’ll use your ZIP code to search our up-to-date resource database of over 7,000 agencies and services. We’ll connect you to the best organizations and services near you, and answer questions on the following unmet needs:

  • Food
  • Housing and shelter
  • Emergency shelter
  • Utility assistance
  • Financial assistance
  • Mental health
  • Substance abuse
  • Suicide and crisis intervention
  • COVID-19 testing
  • Healthcare
  • Children and families (child care, parenting support, supplies and clothing and school readiness)
  • Aging and disability
  • Legal services
  • Tax prep information
  • Veterans
  • Domestic violence
  • Employment
  • Transportation

By the end of the call you will be prepared to take action to get the help you need.

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