Reporting Streetlight Outages

Pepco Contact Information

Emergency: 1-877-PEPCO-62 (1-877-737-2662)

If you see downed power lines or smell natural gas, leave the area immediately and then call Pepco. Representatives are available 24 hours a day, 7 days a week.

Customer Service: 1-800-424-8028

Representatives are available 7 a.m. to 8 p.m., Monday through Friday. 

District of Columbia TTY: 800-643-3768 (English) and 800-546-7111 (Spanish)

Maryland TTY: 800-735-2258 (English) and 800-877-1264 (Spanish) 

Mailing Address

PO Box 97274

Washington, DC 20090-7274

Street Light Outages

To report a street light outage through Pepco, you can either visit their official website or call their customer service number at 877-737-2662. If you choose to report the outage online, you will need to provide the approximate address of the Pepco pole where the outage is happening.  Once you have entered the address, click on the green circle that represents the location of the Pepco pole. A popup window will display with the address of the location filled out.  You can then submit the report and Pepco will take care of the rest. 

Pepco Power Outage and Storm FAQs

What do I do if my power goes out?

If your service goes out, report the outage to us immediately. You can report your outage:


What do I do if I see a downed wire?

  • Please leave the area immediately and then call us at 1-877-737-2662 to report a downed wire. Never approach a downed power line; always assume a power line is energized and extremely dangerous.
WSSC Water logo

Washington Suburban Sanitary Commission

If this is an emergency (water main break or sanitary sewer overflow) please contact us at EmergencyCallCenter@wsscwater.com or at 301-206-4002.

14501 Sweitzer Lane
Laurel, Maryland 20707

Monday – Friday
7:30 a.m. to 7:00 p.m.

301-206-WSSC (9772)
TTY 301-206-8345

Washington Gas Information

Gas Emergency Line: 844-WASHGAS (844-927-4427) – Select option 1

If you smell gas, leave the area immediately and call 911 or the Washington Gas emergency line.

Customer Service and Billing:
844-WASHGAS (844-927-4427)

Billing and Account Inquiries Mailing Address:
Washington Gas
Attn: Customer Care
6801 Industrial Road
Springfield, VA 22151

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